Xiang gong, A technical support representative who is responsible for technical expertise on a subject or technology in particular via phone, emails, remote access or in person if required.

He has been serving Touchkiosk & LCDkiosk for many years. He got many technical and analytical skills like Ability to Learn New Software and Hardware. Active Listening. Adaptability. Analysis of Technical Issues. Application Support. Assessing Customer Support Needs. Attention to Detail. Case Notes.

Xiang Gong, Technical support engineer who provide troubleshooting and tech support services to a wide range of internal and external clients across the world.

Xiang Gong is a senior structural engineer responsible for designing and analyzing KIOSK structures, ensuring that the structure can withstand expected loads and meet safety, stability, and usage requirements. His work involves multiple aspects from theory to practice, including mechanical analysis, material selection, design optimization, etc

Have solid theoretical knowledge in mechanics and structural engineering, and continuously accumulate experience in practice. Their main responsibilities include:

Design the KIOSK structural system to ensure it can withstand various loads such as gravity, wind, seismic forces, etc

Conduct mechanical analysis and calculations to ensure the safety and stability of the structure.
Select appropriate materials and conduct cost-benefit analysis.
Participate in various stages of the project, from preliminary design to construction drawing design, and provide technical support and problem-solving during the construction process

Master multiple skills, including:

Proficient in using design software such as AutoCAD, Solidworks, Pro/E.
Familiar with material properties and understand the mechanical properties of different materials.
Capable of cost analysis and optimization, able to consider economics in design.
Good communication and coordination skills, working closely with other professional teams such as software engineers, graphic designers, etc